Adoption Support

Our consultants are dedicated to supporting clients throughout implementation, adoption and ongoing use of UpSlide.
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Expertise

Our experienced team supports you throughout every step of the project, and beyond

Understanding

We get to know your business goals and processes to deliver a high-quality, tailor-made service

Agility

Our agile methodology ensures high-quality service, no matter the project's size or complexity

Our mission: make your project a success!

Your dedicated consultant will lead you through your UpSlide roll-out.

We plan regular follow-up meetings during implementation and limit the amount of time you spend on the project (2 hours average per week).

Communication support

Our communication specialists create an adoption plan that fits your culture and users’ needs. This can include:

  • Personalized communication plan
  • Multi-channel training initiatives
  • Digital or on-site launch events
  • Branded communication materials (emails, videos etc.)

Training

Our expert consultants help users get the most out of UpSlide and become Microsoft Office champions. This can include:

  • Bespoke, in-person or online training
  • Train-the-trainer sessions for internal trainers
  • Customized training videos and assets

Monitoring

After roll-out, your dedicated account manager will continue to support you on an ongoing basis. They can assist with:

  • Sharing adoption and usage statistics
  • Regular consultant-led usage reviews
  • Targeted actions to boost adoption and share best practice
  • Training sessions for new joiners, or to demo new features
  • Project preparation

    We involve key stakeholders including decision makers, IT and communication teams, to understand your use case, align project objectives and agree timelines.

  • Customization

    We prepare all content to meet the defined use cases and match your requirements. You then validate the content and features customized to your specific version of UpSlide, prior to IT roll-out.

  • Roll-out

    We prepare and deliver the final version of UpSlide to be deployed to all users. We provide support for packaging, testing and deployment to meet your IT processes.

Recent rollouts

  • Société Générale
  • KPMG
  • Citi
  • Coller Capital
  • 96%

    of users trained were satisfied with the training

  • 12

    years of successful global projects

  • 450+

    projects delivered

  • The help and the availability of the Client Solutions team during the project were highly appreciated; they offered true added value!

    Frédéric Poilpré
    Asset and Financial Engineering Director, Société Générale - Private Bank
  • The support we have received from the UpSlide team has been excellent – they’ve provided us with tailored training sessions and insights to help ensure successful adoption.

    Richard Ellis
    Director, Clearwater International
  • We are very pleased with our collaboration with the UpSlide team. UpSlide is one of the pillars of the strategy we implemented to improve our work processes. Furthermore, our teams were highly satisfied with the training by the consultants.

    Alexandre Perez
    M&A Analyst, Societex Corporate Finance